Don't miss out - Orders over $150 get free shipping, subscribe today and save 20% on top of your free shipping!!!

Delivery Policy

Last updated: April 19, 2023

At Modermane, we strive to provide our customers with a seamless and enjoyable shopping experience. This delivery policy outlines the terms and conditions under which we deliver our products to you. By placing an order with Modermane, you agree to the terms of this policy. Please read it carefully and contact us if you have any questions.

  1. Shipping Destinations

We are proud to offer international shipping services to customers around the world. However, there may be some restrictions on shipping to certain countries or regions due to legal, logistical, or other issues. If we are unable to deliver to your location, our customer support team will contact you and provide assistance.

  1. Shipping Methods and Costs

We offer several shipping methods to accommodate the needs of our customers, including standard and expedited shipping options. Shipping costs are calculated based on the destination, shipping method, and the weight and size of your order. You will be provided with the available shipping options and their costs during the checkout process.

  1. Shipping Timeframes

Please note that our shipping timeframes are estimates and may vary depending on the destination, shipping method, and external factors such as customs clearance or unforeseen delays.

Standard Shipping: 7-15 business days Expedited Shipping: 3-7 business days

  1. Order Processing

We process orders within 1-2 business days after receiving payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. During high-volume periods or sales events, order processing times may be slightly longer.

  1. Customs, Duties, and Taxes

Customers are responsible for any customs, duties, and taxes that may be incurred during the import of their products. These charges vary by country and are not included in the shipping fees. Modermane is not responsible for any delays caused by customs clearance procedures.

  1. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package online. Please allow 24-48 hours for the tracking information to be updated on the carrier’s website.

  1. Delivery Issues

If you experience any delivery issues, such as a missing or damaged package, please contact our customer support team immediately. We will work with you to resolve the issue and ensure your satisfaction.

  1. Changes to Your Order

If you need to make changes to your order, such as updating your shipping address or changing an item, please contact our customer support team as soon as possible. We cannot guarantee that changes can be made once your order has been processed, so it is essential to notify us promptly.

  1. Returns and Exchanges

Please refer to our Return Policy for information about returns and exchanges.

  1. Contact Us

If you have any questions or concerns regarding our delivery policy, please don’t hesitate to contact our customer support team at ___+@modernmane.aus2ttz1at-58e60z25v3d7.p.temp-site.link or through our website’s contact form. We are here to help and ensure you have a positive shopping experience with Modermane.